Overview
A multi-tenant SaaS CRM for managing customers, job workflows, referrals, complaints, and business operations.
Program Languages
Next.js, TypeScript, React Query, React Hook Form, Zod, Tailwind CSS, shadcn/ui, ECharts, Recharts
Checklist
Served as the primary Frontend Engineer and established the frontend foundation, project structure, reusable components, and implementation conventions
Worked directly with clients, the Product Owner, and Business Analysts to clarify requirements and translate operational processes into frontend workflows.
Coordinated and assigned frontend tasks to two new developers, reviewed implementations, and supported their onboarding into the project codebase.
Designed workflows for customer onboarding, job lifecycle management, and complaint resolution across the multitenant CRM.
Built analytics dashboards using ECharts and Recharts for revenue, operational KPIs, job performance, service statistics, and customer insights.
Coordinated shared workflows, release cycles, and application store approval requirements with the mobile frontend team.












